Frequently Asked Questions
Your guide to shopping with Sandhus
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I ensure I am ordering the right size?
Each product page features a detailed sizing chart. We recommend measuring yourself and comparing it to our guide, as fit can vary between different styles.
Do you ship internationally?
Yes, Sandhus ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Sandhus garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment, typically suggesting a cold wash and air drying.